Property Management

Estate Property Management
Our traditional estate property management service is designed for landlords who want full support with their rental properties. We handle everything from tenant sourcing and vetting, rent collection, and routine inspections, to maintenance coordination and compliance with all legal requirements, including being fully Rent Smart Wales and PRS registered. Our goal is to protect your investment, minimise vacancies, and ensure a smooth, hassle-free experience for both you and your tenants.

Serviced Accommodation Management
For property owners interested in short-term lettings, our serviced accommodation management service provides a hands-off way to maximise your returns. We take care of everything - from professional listing creation and optimisation on platforms like Airbnb, to guest communication, dynamic pricing, cleaning, and maintenance. Whether you’re setting up your first serviced accommodation unit or looking to improve an existing one, we deliver a seamless experience that drives higher occupancy and better reviews, all while you stay hands-off.

Estate Property Management

We completely manage your property so you can sit back, relax, and trust it’s in good hands.

AirB&B Management

At Starlight Stays, we’re more than just Airbnb managers — we’re your partners in unlocking your property’s full potential.

We take care of everything to keep your property looking its best and operating smoothly, but we don’t stop there. We approach your property like a business, focusing on smart cost control and maximising your returns.

Every property is unique, so we craft personalised strategies that go beyond standard pricing tools. By combining market insight with hands-on management, we optimise occupancy and rates to ensure you get the best possible yield. We work closely with you to maintain your property’s quality and boost its appeal, so it always stands out to guests.

Your success is our success. With Starlight Stays, you can trust that your property is in expert hands, managed with care, professionalism, and a commitment to excellence.

Dynamic Pricing Strategy to maximise rates and occupancy

We maximise your listing’s performance to put more profit in your bank by expertly balancing nightly rates and occupancy—helping you outperform the competition and reach your property’s full potential.

24/7 Guest Support

Our 24/7 guest communication ensures every inquiry and request is handled promptly, providing your guests with the seamless support and five-star experience they deserve around the clock.

Guest vetting

We prioritise the safety and security of your property by carefully vetting every guest before booking approval. Our thorough screening process helps minimise risks and ensures responsible guests stay in your home.

Listing optimisation and Multi-Channel exposure

We maximise your property’s visibility by optimising your listing with professional photos, compelling descriptions, and strategic pricing. Plus, we list your property on over 20 leading online travel agencies (OTAs), ensuring you reach a wider audience and attract more bookings. Our multi-channel approach helps boost occupancy and increase your rental income.

Professional Housekeeping

Our expert housekeepers maintain your property in pristine condition, providing hotel-quality linen and meticulous cleaning at every checkout. We offer competitive rates without compromising on quality, managing the entire process so you can enjoy a hassle-free experience and confident that your guests will always arrive to a spotless, welcoming space.

Maintenance Management

We operate with clarity and efficiency, focusing on the foundations of your investment — your property. Our dedicated maintenance team and comprehensive monitoring systems ensure any issues are quickly identified and resolved, hassle-free. We take care of all day-to-day management tasks and will only contact you if a maintenance job exceeds £100, so you can enjoy peace of mind without unnecessary interruptions.

Our on-boarding process

Step 1

 Get in touch with us, and we’ll help you determine if Airbnb is the right fit for you and your property. We’ll provide a detailed earnings projection and work closely with you to ensure your property delivers exactly what you want it to achieve. We’ll discuss your needs, your goals for the property, and how we can support you in reaching them. This ensures our approach is perfectly tailored to what matters most to you.

Step 2

We’ll work closely with you to get your property Airbnb-ready. Whether you want us to handle the full setup or prefer to be involved in the process, we tailor our approach to suit your preferences. We also offer a professional staging service, where we design, source, and assemble the perfect space to maximise guest appeal and bookings.

Step 3

Once your property is guest-ready, we’ll liaise with professional photographers to capture stunning images and coordinate with our expert cleaning and linen teams to ensure everything is spotless. Then, we’ll launch your property across over 20 booking platforms as well as our direct booking website. Our expert team will apply advanced listing optimisation and dynamic revenue management strategies to maximise occupancy and profits.

Meet our team

Aaron is hands-on in every aspect of the business, from managing properties to creating great guest experiences, all while focusing on maximising returns.

Jai handles tenant sourcing, maintenance coordination, and day-to-day operations to keep properties running smoothly and profitably

We partner with Kenneth Bernard, specialists in all cleaning services—from Airbnb turnovers and domestic cleaning to end-of-tenancy cleans and laundry solutions